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FAQ

Answers, up front

Getting started

How fast can I make my first call?

Minutes: sign up ($1 free, no card), create a key in Console → API Keys, point any OpenAI client at https://api.runaii.cloud/v1. See /docs and /cookbook.

Do you have a free tier?

Every account starts with $1 in credits. Modal offers $30/mo compute and Koyeb offers startup credits — ours is smaller but instant, no sales call.

Which SDKs work?

Any OpenAI-compatible client (Python, TypeScript, cURL) plus the Anthropic SDK via /v1/messages. Plus our zero-dep runaii-cli.mjs — see /cli.

Billing

How does per-token billing work?

Billed per 1M tokens from the model card rate. Cached prompt prefixes bill at the cached rate automatically (up to 97% off). Batch API is 50% off.

What happens when credits run out?

API calls return 402 with a top-up link. Set a hard spend limit in Settings and low-credit alerts via email + webhook.

How do I pay?

Stripe Checkout (cards) when configured; invoices and custom DPAs on Enterprise. Every charge lands in your ledger — see /console/billing.

Technical

Cold starts?

Serverless scales to zero and bursts on demand; P50 cold start <800ms on B200 NVFP4. Dedicated deployments stay warm with autoscaling.

Rate limits?

60 req/min beta default per workspace, returned as X-RateLimit-* headers with Retry-After on 429. Priority tier raises limits.

Data residency?

Pin GLOBAL / US / EU / APAC per workspace in Settings. EU/APAC carry a 15% premium. VPC/self-hosted on Enterprise.

Can I bring my own weights?

Yes — dedicated deployments run your checkpoints with per-second billing, or train on runaii (SFT/DPO/RL) and deploy in seconds.

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